Privacy Policy

1. ABOUT THE PRIVACY STATEMENT

Visiting this website does not imply that the user is obliged to provide any information. If the user does provide personal information, the data collected on this website will be processed lawfully and fairly, always in accordance with the principles and rights established in Regulation (EU) 2016/679 of April 27th, General Data Protection Regulation (GDPR), and other applicable regulations.

In compliance with Article 13 of the GDPR, we inform you of the following:

2. DATA CONTROLLER

International Austral Sport S.L., a company incorporated under Spanish law, with its registered office at Calle Alday 10, Maliaño, and CIF A-39100573 (hereinafter referred to as "Austral" or "We"), is the sole entity responsible for the collection and processing of users' personal data obtained on or through our websites. You can contact us through the following means:

  • Phone: +34 942 261 212
  • Email: info@austral.es

3. INFORMATION COLLECTION

Austral will treat all personal information provided by users confidentially. This information may include the name, address, phone number, or email address, among others, and is obtained from website contact forms or the purchase process in the associated online stores. Information collected by these means may also be combined with data received via Austral's social media, direct communications (telephone, email, or postal mail), online and offline events, and Austral physical stores. Additionally, like most websites, Austral uses cookies to improve the user’s browsing experience and manage data traffic for statistical purposes (see http://www.austral.es/politica-de-cookies).

4. DATA QUALITY

The submission of personal data through forms on our web pages, online material orders, emails, or any other contact method that Austral makes available to the user implies the sender's explicit consent to the automated processing of the data for the relevant purposes.

5. USER CONSENT

The submission of personal data via forms on our websites, online material orders, emails, or any other current or future contact method that Austral provides to the user implies the sender's explicit consent to the automated processing of the data for appropriate purposes.

6. USE OF INFORMATION

Austral uses the personal information of users obtained within the parameters explained in the previous point for purposes such as: addressing users' needs and inquiries; processing purchase orders in Austral's online stores; participating in contests managed by us; receiving company information and marketing strategies; improving the website to meet users' needs.

7. SHARING WITH THIRD PARTIES AND DISCLOSURE OF INFORMATION

To perform our activities and work for and with our customers, we may need to share users' personal information with third-party companies and entities:

  • Bank entities for payment processing via credit cards.
  • Courier companies for the shipping process.
  • Consumer and user offices in the event of a claim.
  • Legally established cases, such as law enforcement agencies.
  • Public administrations, if we are required to provide information to comply with our legal obligations.

These companies can only process the data to the extent necessary for us to provide the appropriate service to users. Austral commits not to sell, commercialize, share, or transfer personal data collected to any companies or entities other than those mentioned above. However, we may disclose personal data in response to a judicial or governmental request, or when required by law to protect our rights, property, and safety; those of third parties; or the user.

8. RIGHT TO ACCESS, MODIFY, OR DELETE DATA

Each user has the right to:

  • Request information about the stored personal data concerning them (access).
  • Request the correction of inaccuracies in their personal data (rectification).
  • Request the deletion or limitation of the processing of their personal data (erasure and restriction).
  • Unsubscribe from Austral’s marketing and information system, thereby ceasing to receive communications from Austral.

To carry out any of these processes, the user must contact us in writing, enclosing a copy of their ID or identification document, at the postal address Calle Alday 10, 39600 Maliaño, Cantabria. They can also send an email to: info@austral.es or call +34 942 261 212.

The interested party also has the right to lodge a complaint with data protection authorities (Spanish Data Protection Agency). Nonetheless, for any matter related to data, we encourage you to contact us to resolve it.

9. INFORMATION PROTECTION

Austral employs various security measures to protect users' personal data, both online and offline. Only a limited number of authorized individuals have access to the data, and they are obliged to maintain the confidentiality of the data at all times. All credit card or bank account information provided is encrypted via Secure Socket Layer (SSL) technology on bank or PayPal servers. Unfortunately, despite all the efforts Austral makes to protect users' personal data, no data transmission over the Internet can be guaranteed to be 100% secure due to the many factors involved that are beyond our control.

10. CHANGES TO OUR PRIVACY STATEMENT

This is our Privacy Policy statement for Austral’s website. We reserve the right to modify it without notifying users. Any changes to this statement will be reflected in this document, so it will always be up to date on this page. Our right to use users' personal information will be based on the Privacy Policy in effect at the time such information is used. If the previous statement violates applicable law, the Privacy Policy in effect at the time the personal information was collected will apply.

11. JURISDICTION

This Privacy Policy statement will be interpreted in accordance with the laws of Spain.